Who it's for
Built for the people who keep buildings working.
DoorBrief is shaped around the daily routines of property maintenance teams — triage in the morning, dispatch through the day, owner updates in the evening.
What's actually in the product
Request Intake
SMS, email, portal, and call. Each request lands with unit and category extracted — not a forwarded screenshot.
Vendor-ready dispatch
Briefs include address, gate code, tenant contact, photos, scope, and authorization cap. The vendor doesn't call back asking for the basics.
Tenant updates
Drafted per request, on your approval. The 'any update?' messages stop.
Owner approvals
Scope, cost, and consequence in one screen. Owners reply same day, not next week.
Recurring-issue radar
Three calls to the same disposal this quarter? You'll see the pattern before the renewal conversation.
Where it fits
Property managers
Mixed portfolios where the maintenance inbox is the daily fire.
Maintenance coordinators
Teams with a dedicated dispatcher and a shifting vendor roster.
Multifamily property teams
Buildings with shared systems and on-call rotations.
Single-family portfolios
Scattered homes with per-property access and vendor coverage rules.