For property managers

Stop running maintenance out of your inbox.

You answer to owners, you answer to tenants, and you somehow have to keep a roster of vendors moving. DoorBrief gives you one clear repair brief per door that all three can understand.

For property managersLive
Emergency
1
open requests
Urgent
4
open requests
Standard
12
open requests
Scheduled
7
open requests

What gets in the way

The friction DoorBrief removes

Tenant requests are scattered across email, text, and voicemail.
All channels feed a single triaged inbox with unit and category attached.
Owners ask 'what's happening at unit 4B?' and you don't have a clean answer.
Per-property timelines and owner approval threads with cost and scope in one place.
Your vendor list lives in three apps and someone's head.
Vendor profiles with trade, coverage area, and recent response time, ready to dispatch.
You forget which tenants you've already updated.
Auto-drafted tenant updates per request, sent on your approval.

How DoorBrief works for you

The daily flow

01

Receive the request

Tenant texts the maintenance line — DoorBrief parses unit, category, and urgency.

02

Triage in seconds

Drop it into Emergency, Urgent, Standard, or Scheduled. Late repairs are easy to spot.

03

Loop in the owner

Send an approval summary with photos, scope, and an estimate before the vendor rolls.

04

Send the vendor brief

You review a Work Order Brief with everything they need — gate code, contact, photos.

05

Update the tenant

An on-brand reply waits for your approval. One click, sent.

06

Spot the patterns

Address Pattern Watch flags the third call to that same disposal this quarter.

What you get

Outcomes you can feel by week two

  • One inbox for every property and channel
  • Owner approvals with full context, not a forwarded photo
  • Vendor dispatch in under a minute
  • A timeline you can hand to an owner without prep
  • Less time typing the same update three times
  • Recurring-issue visibility before the next renewal conversation

See your queue in 60 seconds.

Create your workspace and start with your own portfolio.